Checking the error in Link
Payment Batch Status in Link
Payment Data Submission from eSalaries Fails
Bank Payment Schedules
Related Articles
Checking the error in Link
The payment batch sent to the bank may stop due to an error. Information about the payment batch being halted due to an error is visible in Link (Purchase Invoices, eSalaries, Bank). For example, in Purchase Invoices, the status of the payment batch changes to Rejected by Bank in the Payment batches - view. In Purchase Invoices, the status Transfer Failed generally refers to a temporary connection issue during the transfer of the payment data to the bank.
If the payment batch is in error state, check the status of the payment batch in the Link and contact our application support if necessary.
Payment Batch Status in Link
The cause of the error can be most clearly seen in the Payment Batches view of Link (Link - Banking Channels - Payment Batches).
Additional information about payment batch feedback can be found in the article Payment Batch Feedback.
When a payment batch is in ERROR status in Link, the error can be found either in the error line header or by checking the complete error message by opening the payment batch details through the date link of the error line. More information about payment batch error feedback in Link and the reasons for error messages can be found in the article Reasons for payment batch error feedback.
The payment file transmission from eSalaries fails
If the transfer of the payment file to be sent from eSalaries fails and you receive an error message: The bank did not accept the data. SEPA file could not be transmitted, please refer to the article SEPA data transmission results in an error for what should be checked in the content of the payment file.
Bank Payment Schedules
When sending SEPA payment files, it is essential to consider the bank-specific schedules. If the payment date of the payment file is the current day, the processing time in Heeros systems must also be added to the sending time. To ensure the timely arrival of the file, it is advisable to send the payment file for the current day from Purchase Invoices at least one hour (1h) before the final delivery time provided by the bank.
The table below summarizes the deadlines by which the materials must be received by the bank. Materials received after the deadline will be processed on the next banking day or on the payment batch defined as the discount, batch, or payment date.
Note! Heeros is not responsible for changes to bank schedules. Information about banks was verified in July 2021.
Payments for the same day must be in the bank by:
Danske Bank – at 6:30 PM
Nordea – 6:30 PM
Osuuspankki – 6:00 PM
Samlink – 5:30 PM
S-Pankki – 4:30 PM
Ålandsbanken – 4:00 PM
Creating Payment Batch for the Future
A payment batch can be created for the future according to the banking settings below:
Danske Bank – 365 days before the due date
Nordea – 90 days before the due date
Osuuspankki – 364 days before due date
Samlink (Savings Banks, Local Cooperative Banks, Handelsbanken, Aktia) – 120 days before the due date
S-Bank – 361 days before the due date (must be verified)
Ålandsbanken – 361 days before the due date (to be confirmed)
Related Articles
Below are the links to articles related to the topic.
Reasons for payment batch error messages