When you wish to activate the scanning service for your client company, you must fill out the scanning service order form in the Help Center. Note: If the intention is to only open a payer-specific email address (not the scanning service), please order it through the regular service request form.
Filling out and Submitting the Form
The following information needs to be filled out on the form for the company to be included in the scanning service:
- Name of the company to be added to the service
- Business ID (Y-tunnus) of the company to be added to the service
Heeros opens the scanning service and generates a payer-specific email address
Upon receiving the form, Heeros initiates the necessary procedures to open the scanning service. For the new company, Heeros creates a unique payer-specific email address. This email address is used to deliver PDF-format email invoices for processing through the scanning service.
Heeros sends an acknowledgment when the scanning service is activated. The message also includes the payer-specific email address created for the new company and instructions for sending email invoices.
More information about the scanning service can be found here.
Instructions for sending email invoices
- Purchase invoices are automatically scanned for the company to which the invoices have been sent.
- The invoice must be in PDF format attached to the message.
- Each email should contain a single PDF file where the invoice and any attachments are combined.
- Recurring invoices (e.g., rents) should be sent separately for each month. The invoice should specify the month it pertains to.
- The maximum size for a single PDF attachment is 2 MB if invoices are delivered to Heeros Purchase Invoices or 10 MB if invoices are delivered directly to the customer's system.