Actions for when the end customer's name changes

When the end customer's name changes, proceed as follows:

1. Change the customer's name in the Menu, from where it will update in various applications: 
2. Change the name in the general settings of Purchase Invoices, Sales Invoices, and Accounting under Settings - General - Company Information and in eSalaries > company information.
3. If the company uses e-invoicing connections, notify support of the name change via a service request. Support will notify OpenText about the name change.
4. If the company uses Purchase Invoices - capture and posting, notify support so we can order the email address change.
5. If the company uses a scanning service, notify support so we can update the processing instructions.
6. Notify the bank of the name change so that the new name updates on the bank statements.