For now, you can only track the feedback related to the basic checks of the material sent by the bank through Heeros Link.
Feedback in Heeros Link
When the payroll data/cash payment has been sent to the bank, the bank always performs various basic checks on the data before the actual processing of the material.
- Go to Banking Channels – Payment Batches view
- Go to the data of the customer being reviewed
- The payment batch data with an S letter on the line indicates that it is a SALA-form payroll data.
- The payment batch data with a K letter on the line indicates that it is cash payment data.
- Click on the payment batch date field to see the bank's feedback.
Bank Feedback
The acknowledgements of the bank's basic checks are commonly visible in Heeros Link with the following letter combinations:
ACTC (Accepted Technical Validation)
Technical acceptance of the submitted data, which does not yet comment on the data or account coverage.
ACCP (Accepted Customer Profile)
Verification of the sender's contract information and Web Services connection channel.
ACSC / ACSP (Accepted Settlement In Process)
Some banks perform additional checks on the data, not used by all banks.
RJCT (Rejected)
The payment batch has been rejected (Error).
PART
The payment batch has been partially accepted, part is paid, part remains unpaid.
PDNG
The payment batch is waiting for coverage for some time, after which the feedback will be ACSC or RJCT. There are bank-specific differences in the feedback, and more information about the payment batch can be obtained from your own bank.