Phases of a payment batch

Phases of a payment batch

Payment batch phases in Heeros Bank
Payment batch phases in Heeros Link

Payment batch phases in Heeros Bank

You can view the phases of payment batches for salaries, other payment materials, and cash payments from the payment batch list in Heeros Bank. The first feedback from the payer's bank for the material paid by Heeros Bank arrives within an hour of sending the payment material.

• Click on the Payment Batch list selection on the homepage

With salaries (Salary), payment batches, and cash payments (Payment), there may be the following payment batch phases in Heeros Bank.

1. New
2. In Process
3. Sent to Bank
4. Paid
5. Error
6. Partially Paid

In the payment batch list, the type of payment is displayed as Salary for salaries and as Payment in other payment materials and cash payments.

New
Payment batch has been sent to Heeros Link for the payer's bank transition.

In Process
The payment batch is being processed in Heeros Link for sending to the payer's bank.

Sent to bank
The payment batch has been sent to the payer's bank for processing.

Paid
The payment batch has been paid at the bank.

Error
The payment batch has been rejected.

Error state may occur during payment at several different stages.

• immediately after sending the payment batch or cash payment, for example if the payment identifier is incorrect.
• later, for example if there are insufficient funds in the payment account during the last processing of the payment date, at which point the payment batch/cash payment is rejected.

Partially paid
Only part of the payments of the payment batch has been paid in the bank. The partially paid status can occur when, for example, the funds are insufficient to cover the entire payment batch.

Payment batch phases in Heeros Link

You can view the stages of payroll and cash payment batches in Heeros Link's Banking Channels – Payment Batches view. The first feedback from the payer's bank arrives within an hour of sending the payment data. The lines in the payment batch view display the payroll payment batch lines as S and
cash payments as K.

• Go to the Banking Channels – Payment Batches view
• Go to the data of the customer being reviewed

The payment batch data with an S letter on the line indicates that it is a SALA-type payroll data.

The payment batch data, where a row has the letter K, indicates that it is a SEPA-formatted cash payment data.

Payments (S) and cash payments (K) can have the following payment batch stages in Heeros Link.

1. Sending
2. Sent
3. Paid
4. Error
5. Partpaid

Sending
A payment batch/cash payment executed with Heeros has been sent to the bank using the Pay button.

Sent
The payment batch/salary payment has been received by the bank, and the bank has sent the first approval feedback.

Paid
The payroll payment/payment batch has been made at the bank and the bank has sent the payment confirmation message.

Error
Error message may occur during payment in several different stages.

• immediately after sending the payment batch or cash payment, for example, if the payment identifier is incorrect.
• later, for example, if there are insufficient funds in the payment account during the last processing on the payment date, in which case the payroll payment batch/cash payment is rejected.

Partpaid
The payment batch is partially paid at the bank, meaning the bank has only approved part of the material for payment. This may occur, for example, if one payee's bank account number is incorrect.