An invoice can now be marked as sent to dunning and removed from dunning directly in the accounts receivable. In this context, Dunning refers to invoices that have been sent to an external collection agency.
The system does not send payment reminders or notifications automatically; collection is handled outside the system.
An invoice can be marked for collection in the sales ledger views using the Row Actions menu with the Mark for dunning function. If the invoice is already in collection, it can be removed from collection from the same place.
Invoices in collection have their own Dunning view, where the overall status of collections is easily visible. Additionally, the Dunning column can be enabled in all sales ledger views.
In the image, the Open Invoices view has the Dunning column enabled from the Columns menu on the right side.