Changes in Sales invoices
Example of an email invoice
Error situation
If necessary, sales invoices can be send to the recipient by e-mail. E-mail invoicing is a paid functionality (implementation fee, transaction/forwarding fees) and it is ordered from Finago Modular Application Support. The implementation enables all the companies in Menu to use the e-mail channel.
After the e-mail invoicing channel has been opened, the customer will get a confirmation from Finago. Next, the customer still has to do the changes in their sales invoicing system, after which invoices can be send using e-mail invoicing.
Changes in Sales invoices
Using e-mail invoicing requires the following adjustments in the customer register of Sales invoices. Note! Reminders are always sent to customers by mail.
- Go to Customers and to the Basic information tab of the customer you have chosen
- Fill in the e-mail address of the recipient in the Email field
- Go to Invoicing information tab
- Write EMAIL in the eInvoice address field
- Select Opentext Oy in the Operator ID field
- Save the changes.
The recipients e-mail address has to be in the BuyerEmailaddressIdentifier field of Finvoice.
- The transmission information of an e-mail has to be in the element of SOAP framework
<eb:To>
<eb:PartyId>EMAIL</eb:PartyId><eb:Role>Receiver</eb:Role>
Example of an email invoice
Sender: services.europe@liaison.com
Subject: Yritys Finland Oy Invoice number 1663
Body: Invoice number 1663 from sender Your Company (003712345671) as an attachment. Please do not reply to this e-mail since the mail box is not being read.
- The language code determines the language of the email:
- The language code is FI -> e-mail is in Finnish
- Language code is other than Finnish -> e-mail is in English
- The image (pdf) can be found as an attachment in the e-mail.
- The invoice send by e-mail is saved in Admina Archive.
Error situation
E-mail address of recipient is missing
Invoicing of the customer is directed to e-mail (EMAIL) but the information lacks recipient's e-mail address -> Invoice will be sent by mail.
E-mail address of the recipient is incorrect
Invoicing of the customer is directed to e-mail (EMAIL) and an incorrect e-mail address is entered in the information -> Invoice is not sent to the recipient and the operator is not forwarding information about incorrect e-mail addresses. The sender should ensure that the first e-mail invoice is directed to a given e-mail address.