Bank
Menu
Purchase Invoices
Sales Invoices
This article compiles the recommended procedures to follow when a customer's bank account is changed or removed from the program.
Bank
When it comes to the accounting office's end customer, the end customer must contact the bank and request the removal of the specified bank account from the accounting office's payment transfer authorization agreement and thus remove it from the accounting office's Web Services channel at the agreed time.
Menu
The bank account is removed from the menu via the Edit button. Here, the bank account is made available for Heeros Bank and directs reference materials to the correct Sales Invoices database.
Purchase Invoices
The bank account is kept on the Purchase Invoices side until the bank statements and payment confirmations for that account are expected to arrive from the bank. After this, the bank account can be removed from the Purchase Invoices view under Settings - Bank Accounts.
Sales Invoices
The bank account number can be removed from the Sales Invoices side if no reference materials are expected for that account anymore. If reference materials are still coming, but the bank account is not wanted to be associated with new sales invoices anymore, the bank account number is removed and then added back to the Sales Invoices so that in the section Copy to all customers there is no checkmark.
NOTE! All bank accounts listed in the settings of Sales Invoices will appear on the payment reminder. If there is a need to send payment reminders, the account must be removed from the general settings for the time being while making the payment reminders.