When the user creates travel invoices on mobile and during the saving process, the program indicates: 'Saving failed, please try again'.
Check the following settings in Heeros Purchase Invoices from the browser side:
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Registers - Chart of Account
- Travel invoice accounts must be defined as travel expense accounts, and the type of travel account must be selected. More information here.
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Registers - Salary Codes
- Salary codes must be created. More information on creating salary codes here.
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Registers - Persons
- The user's personal identification number and bank account number must be created. More information here.
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Registers - VAT Codes
- The company must have VAT codes in use.
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Settings - General - Accounts
- The salary debt account must be defined.
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Settings - General - Travel invoices
- Salary codes have been defined for use. Salary codes must be defined up to the Additional passenger1 - field.
Please also check that the user has the latest mobile version in use. The version release notes for mobile and eReceipt can be found here.